Mental health services are available to adults of all ages who are struggling with a serious mental illness.

We believe that people who have a serious mental illness can recover – and we believe that hope enables growth and change to occur. Thus, our services are hope-filled, recovery oriented, and designed to help those with a mental illness reach their goals and dreams and live meaningfully in our community.

Crisis Intervention ServicesCounseling

Crisis intervention services are available 24-hours a day, 365 days a year. Those needing crisis intervention services should call our hotline at:

(217) 222-1166

The hotline is answered by trained, caring staff who provide crisis assessment and intervention, as well as information and referral.

Psychiatric Services

Psychiatric services include psychiatric evaluation and medication evaluation and follow-up. The agency has three Board Certified psychiatrists available to meet the psychiatric needs of our consumers.

Counselor 2Recovery Services

Recovery Services assist those with a serious mental illness manage their illness, engage in the community, and realize their hopes and dreams. Services include case management (support and linkage to other helpful resources in our community), Wellness Recovery Action Planning (WRAP), and vocational placement and support services.

Learn About NAMI

Please visit’s NAMI’s website at

Transitions hosts a monthly NAMI support group. The group meets the first Monday of the month from 5:30 PM – 7:30 PM at Transitions’ Maine Street facility (4409 Maine Street in Quincy).

Access Recovery / Resiliency Resources

Click here for our Recovery / Resiliency Resources page.

Residential ServicesHot Chocolate

Transitions operates residential programs that serve adults who have a serious and persistent mental illness. Our group home, Community Villa, provides 24-hour care and supervision to residents. Community Manor, an apartment complex, provides independent living, with supports. Our residential programs are HUD sponsored and provide safe and affordable housing to people who have a mental illness.

Read a Success Story

Paula* has a long history of mental health problems. For many years she had frequent admissions to the local psychiatric unit, as well as many in-patient stays at McFarland Mental Health Center in Springfield. In the past year, Paula has made significant improvements in managing her mental illness. She has learned budgeting and money management skills and no longer requires a payee to help her manage her funds. She has also been able to manage her medications more effectively. She now fills her medication planner on her own, rather than relying on Transitions’ nursing staff to do this for her. As a result of her managing her mental illness more effectively, Paula has been more emotionally stable. This has enabled her to obtain a part-time job in a local fast food restaurant.  Paula enjoys her new job and the extra income her job provides her… She is proud of her accomplishments… and so are we!

This is an actual story of a person served at Transitions. Names have been changed to protect the consumer’s identity.